A Florida couple is out $27,000 after they say a landscaper took their money but only partially completed the backyard renovation they had envisioned.
NORTH PORT, FL – Michael and Jennifer Coburn of North Port, Florida, allege they were scammed out of $27,000 by a landscaper they hired to transform their barren backyard into a lush oasis. The couple claims they paid the landscaper, identified as James Daughtry of Daughtry Outdoors, upfront for materials and labor, but the project was never fully realized, leaving them with a yard that’s mostly dirt and unmet promises.
According to the Coburns, their dream backyard included new sod, landscaping, and an irrigation system. After receiving a quote from Daughtry Outdoors, they decided to proceed and paid the full amount upfront, a decision they now deeply regret. “We paid him $27,000 to do our yard and he put in a little bit of rock and never came back,” Jennifer Coburn told Fox 13 Tampa Bay.
The Coburns’ ordeal began earlier this year when they sought to improve their property’s landscaping. Like many homeowners, they desired an aesthetically pleasing and functional outdoor space to enhance their quality of life and potentially increase their property value. After researching local landscapers, they selected Daughtry Outdoors based on initial impressions and the promise of a comprehensive backyard renovation.
The initial agreement outlined a detailed plan that included removing the existing dirt, installing a new irrigation system, laying down fresh sod, and planting various trees and shrubs. The Coburns believed Daughtry’s proposal aligned with their vision and budget, making them confident in their choice. They emphasized the importance of transparency and communication throughout the project, which Daughtry reportedly assured them would be a priority.
However, problems soon arose after the initial payment. The Coburns claim that Daughtry completed a small portion of the work, including laying down some rock, but then became increasingly difficult to reach. Excuses for delays ranged from equipment malfunctions to personal emergencies, each setback further eroding the couple’s confidence in the project’s completion.
“He did put down some rock, but that’s about it. Then it was always one excuse after another,” Michael Coburn stated. “We tried calling, texting, everything. It’s like he just vanished.”
As weeks turned into months, the Coburns grew increasingly frustrated and concerned. They repeatedly attempted to contact Daughtry to inquire about the project’s status and schedule further work. However, their calls and messages went largely unanswered, leaving them feeling ignored and deceived.
The incomplete work has left the Coburns with a yard that is not only aesthetically unappealing but also poses practical challenges. The lack of proper irrigation means they struggle to maintain the sparse vegetation that exists, while the exposed dirt creates dust and mud issues, especially during Florida’s rainy season.
Feeling they had no other recourse, the Coburns contacted local news station Fox 13 Tampa Bay to share their story and warn others about Daughtry Outdoors. They hoped that by going public, they could prevent other homeowners from falling victim to similar scams.
Fox 13 investigated the Coburns’ claims and attempted to contact James Daughtry for comment. However, Daughtry did not respond to multiple requests for an interview. The news station also checked Daughtry Outdoors’ business records and discovered that the company was not properly licensed to operate as a landscaping business in North Port, Florida. This revelation further fueled the Coburns’ suspicions and highlighted the importance of verifying a contractor’s credentials before hiring them.
“We just want our yard fixed, and we want to warn other people so they don’t have to go through what we’re going through,” Jennifer Coburn said.
The Coburns have filed a complaint with the Florida Department of Business and Professional Regulation and are considering legal action against Daughtry. They are also exploring options for hiring a new, reputable landscaper to complete the project, although they are understandably hesitant to invest more money after their negative experience.
This incident serves as a cautionary tale for homeowners considering landscaping or home improvement projects. Experts recommend thoroughly researching contractors, checking their licenses and insurance, reading online reviews, and obtaining multiple quotes before making a hiring decision. It is also advisable to avoid paying the entire project cost upfront and instead negotiate a payment schedule that is tied to specific milestones and deliverables.
The Coburns’ story has resonated with many in the North Port community and beyond, prompting discussions about consumer protection and the importance of holding unscrupulous contractors accountable. Several other homeowners have come forward with similar complaints about Daughtry Outdoors, alleging that they too were left with incomplete work and significant financial losses. These additional claims are currently under investigation by local authorities.
The local Better Business Bureau has also issued a warning about Daughtry Outdoors, citing numerous complaints and a lack of responsiveness to customer concerns. The BBB advises consumers to exercise extreme caution when dealing with this company and to seek alternative landscaping services.
The Coburns are now focused on seeking justice and recovering their financial losses. They hope that their experience will serve as a wake-up call for other homeowners and prompt greater scrutiny of the landscaping industry. They also advocate for stricter regulations and enforcement to protect consumers from fraudulent practices.
Meanwhile, the Coburns’ backyard remains a stark reminder of their shattered dream. The partially completed work stands as a symbol of the broken promises and financial hardship they have endured. Despite the setbacks, they remain determined to transform their outdoor space into the oasis they had initially envisioned, albeit with a renewed sense of caution and diligence.
The incident also highlights the broader issue of contractor fraud, which affects thousands of homeowners across the country each year. According to the National Association of Home Builders, contractor fraud costs consumers billions of dollars annually. These fraudulent activities range from unlicensed contractors performing substandard work to contractors taking money upfront and failing to complete the project.
To combat contractor fraud, many states have implemented stricter licensing requirements, consumer protection laws, and enforcement mechanisms. However, experts say that more needs to be done to educate consumers about their rights and responsibilities when hiring contractors. This includes providing resources and tools to help homeowners verify contractor credentials, check for complaints, and negotiate fair contracts.
The Coburns’ case underscores the importance of due diligence and informed decision-making when undertaking home improvement projects. By taking proactive steps to protect themselves, homeowners can minimize their risk of becoming victims of contractor fraud and ensure that their dreams of a beautiful and functional home become a reality.
As the Coburns navigate the legal and emotional aftermath of their experience, they are grateful for the support they have received from their community and the media. They hope that their story will inspire others to speak out against injustice and demand accountability from those who engage in fraudulent practices.
The Coburns’ experience also brings into focus the need for better oversight and regulation of the landscaping industry. While many reputable and skilled landscapers provide valuable services to homeowners, the lack of consistent standards and enforcement allows unscrupulous operators to exploit unsuspecting consumers.
Efforts to improve industry standards include promoting professional certifications, requiring continuing education for licensed landscapers, and establishing clear codes of conduct. These measures can help ensure that landscapers possess the necessary skills, knowledge, and ethical principles to provide quality services and protect consumers’ interests.
In addition to regulatory reforms, consumer education campaigns can play a crucial role in preventing contractor fraud. By raising awareness about the risks and warning signs of fraudulent practices, these campaigns can empower homeowners to make informed decisions and avoid becoming victims of scams.
The Coburns’ story serves as a stark reminder of the potential pitfalls of home improvement projects and the importance of vigilance. As they continue their quest for justice, they remain committed to sharing their experience and advocating for greater consumer protection in the landscaping industry. They hope that their efforts will help prevent other homeowners from experiencing the same heartbreak and financial loss they have endured.
The situation also highlights the emotional toll that contractor fraud can take on homeowners. Beyond the financial losses, victims often experience feelings of betrayal, anger, and frustration. The stress of dealing with incomplete work, legal battles, and damaged property can be overwhelming and can negatively impact their quality of life.
To help victims of contractor fraud cope with these emotional challenges, support groups and counseling services are available. These resources provide a safe space for victims to share their experiences, receive emotional support, and learn coping strategies. They can also help victims navigate the legal and financial aspects of their situation and connect with other resources.
The Coburns have found solace in sharing their story and connecting with other homeowners who have experienced similar situations. They believe that by speaking out, they can help others feel less alone and more empowered to take action against fraudulent contractors.
As the investigation into Daughtry Outdoors continues, the Coburns remain hopeful that justice will be served and that they will eventually be able to complete their backyard renovation. They are determined to turn their negative experience into a positive outcome by raising awareness about contractor fraud and advocating for greater consumer protection.
Their story serves as a reminder that while home improvement projects can be exciting and rewarding, they also require careful planning, due diligence, and a healthy dose of skepticism. By taking the necessary precautions and staying informed, homeowners can minimize their risk of becoming victims of contractor fraud and ensure that their dreams of a beautiful and functional home become a reality.
The case of the Coburns versus Daughtry Outdoors also brings to the forefront the ethical responsibilities of contractors. While the vast majority of contractors operate with integrity and professionalism, the actions of a few can tarnish the reputation of the entire industry.
Contractors have a responsibility to be honest and transparent in their dealings with customers. This includes providing accurate estimates, fulfilling their contractual obligations, and communicating promptly and effectively about any delays or issues that may arise.
Contractors also have a responsibility to be properly licensed and insured. This protects both the contractor and the customer in the event of accidents, injuries, or property damage.
In addition, contractors should adhere to a code of ethics that emphasizes honesty, integrity, and fairness. This includes avoiding conflicts of interest, maintaining confidentiality, and treating all customers with respect and dignity.
By upholding these ethical standards, contractors can build trust with their customers and contribute to a positive reputation for the industry as a whole.
The Coburns’ experience underscores the importance of holding contractors accountable for their actions. When contractors engage in fraudulent or unethical practices, they should be held responsible for their behavior. This may include legal action, disciplinary action by licensing boards, and negative publicity.
By holding contractors accountable, we can send a clear message that fraudulent behavior will not be tolerated and that consumers deserve to be protected.
As the Coburns continue their journey toward justice and recovery, they remain committed to advocating for greater consumer protection and ethical conduct in the landscaping industry. They hope that their story will inspire others to take action against contractor fraud and to demand accountability from those who engage in unethical practices.
The Coburns’ experience also raises questions about the role of social media in contractor selection. While online reviews and testimonials can be helpful in evaluating potential contractors, they can also be misleading or manipulated.
It is important for homeowners to be critical of online reviews and to consider multiple sources of information when making a hiring decision. This includes checking with licensing boards, consumer protection agencies, and the Better Business Bureau.
Homeowners should also be wary of contractors who pressure them to provide positive reviews or who offer incentives for doing so. These practices can distort the true picture of a contractor’s reputation and make it difficult for consumers to make informed decisions.
By being cautious and discerning about online reviews, homeowners can minimize their risk of being misled and make more informed decisions about contractor selection.
The Coburns’ story serves as a reminder that home improvement projects can be complex and challenging, but they can also be rewarding and fulfilling. By taking the necessary precautions, staying informed, and advocating for greater consumer protection, homeowners can increase their chances of achieving their dreams of a beautiful and functional home.
In the aftermath of the Coburns’ experience, several local organizations have stepped up to offer support and resources to homeowners who have been victims of contractor fraud. These organizations provide legal assistance, financial counseling, and emotional support to help victims navigate the challenges they face.
The local chapter of the Better Business Bureau has also launched a campaign to raise awareness about contractor fraud and to educate homeowners about their rights and responsibilities. The campaign includes workshops, seminars, and online resources that provide practical tips for avoiding scams and resolving disputes with contractors.
The Coburns are grateful for the support they have received from these organizations and encourage other victims of contractor fraud to seek out these resources. By working together, they believe that we can create a safer and more equitable marketplace for home improvement services.
As the legal proceedings in the Coburns’ case continue, the couple remains steadfast in their commitment to seeking justice and holding Daughtry accountable for his actions. They are also determined to use their experience to make a positive impact on the community and to help prevent other homeowners from becoming victims of contractor fraud.
The Coburns’ story is a testament to the resilience and determination of homeowners who have been wronged by unscrupulous contractors. Despite the challenges they have faced, they have refused to be silenced and have used their voice to advocate for greater consumer protection and ethical conduct in the landscaping industry.
Their efforts serve as an inspiration to others and a reminder that even in the face of adversity, it is possible to make a difference and to create a more just and equitable world.
Frequently Asked Questions (FAQ)
1. What exactly happened to the Coburns?
The Coburns, a Florida couple from North Port, paid James Daughtry of Daughtry Outdoors $27,000 upfront for a backyard landscaping project that was never completed. They allege that Daughtry did a minimal amount of work, primarily laying down some rock, and then stopped communicating with them. “We paid him $27,000 to do our yard and he put in a little bit of rock and never came back,” Jennifer Coburn told Fox 13 Tampa Bay.
2. What steps have the Coburns taken since the incident?
The Coburns have filed a complaint with the Florida Department of Business and Professional Regulation and are considering legal action against James Daughtry. They also contacted Fox 13 Tampa Bay to share their story and warn other homeowners.
3. Was Daughtry Outdoors properly licensed?
According to Fox 13’s investigation, Daughtry Outdoors was not properly licensed to operate as a landscaping business in North Port, Florida. This lack of licensing is a key factor in the Coburns’ allegations of fraud.
4. What can homeowners do to avoid similar situations?
Experts recommend several precautions, including thoroughly researching contractors, checking their licenses and insurance, reading online reviews, obtaining multiple quotes, and avoiding paying the entire project cost upfront. A payment schedule tied to specific milestones is also advised.
5. Have there been other complaints against Daughtry Outdoors?
Yes, several other homeowners have reportedly come forward with similar complaints about Daughtry Outdoors, alleging incomplete work and financial losses. The Better Business Bureau has also issued a warning about the company.
The Coburns’ situation is unfortunately not unique, and many homeowners face similar challenges when hiring contractors. It is important to be vigilant and take the necessary precautions to protect yourself from fraud and ensure a successful home improvement project.
The broader implications of this incident extend to the overall economic impact of contractor fraud. When homeowners are scammed out of their hard-earned money, it not only affects their personal finances but also has ripple effects on the local economy. The loss of investment in home improvement projects can lead to decreased spending on related goods and services, impacting local businesses and employment opportunities.
Furthermore, contractor fraud can undermine trust in the industry as a whole, making homeowners more hesitant to invest in home improvement projects. This can have a long-term negative impact on the construction and landscaping sectors, as well as the overall housing market.
To mitigate these negative effects, it is essential to promote ethical business practices, enforce consumer protection laws, and provide resources to help homeowners make informed decisions. By creating a more transparent and accountable marketplace, we can foster greater trust and confidence in the home improvement industry, benefiting both homeowners and contractors alike.
The Coburns’ story also highlights the importance of having adequate insurance coverage to protect against contractor fraud. While insurance may not cover all losses resulting from fraudulent activities, it can provide some financial relief and help homeowners recover from the damages.
Homeowners should review their insurance policies to ensure that they have adequate coverage for contractor fraud, including protection against incomplete work, substandard materials, and property damage. They should also consider purchasing additional coverage, such as surety bonds or performance bonds, which can provide additional financial protection in the event of a contractor default.
In addition to insurance coverage, homeowners should also explore other risk management strategies, such as conducting thorough background checks on contractors, obtaining written contracts, and monitoring the progress of work closely. By taking a proactive approach to risk management, homeowners can minimize their exposure to contractor fraud and protect their financial interests.
The Coburns’ experience also underscores the need for greater collaboration between government agencies, industry associations, and consumer advocacy groups to combat contractor fraud. By working together, these stakeholders can share information, coordinate enforcement efforts, and develop effective strategies for preventing and addressing fraudulent activities.
Government agencies can play a crucial role in enforcing consumer protection laws, investigating complaints, and prosecuting fraudulent contractors. They can also provide resources and education to help homeowners avoid scams and protect their rights.
Industry associations can promote ethical business practices, establish industry standards, and provide training and certification programs for contractors. They can also work to raise awareness about contractor fraud and to educate homeowners about their rights and responsibilities.
Consumer advocacy groups can provide legal assistance, financial counseling, and emotional support to victims of contractor fraud. They can also advocate for stronger consumer protection laws and for greater accountability in the home improvement industry.
By fostering greater collaboration among these stakeholders, we can create a more comprehensive and effective approach to combating contractor fraud and protecting consumers.
The Coburns’ case serves as a reminder that while the legal system can provide recourse for victims of contractor fraud, it is not always a quick or easy process. Legal battles can be time-consuming, expensive, and emotionally draining.
Homeowners who are considering legal action against a fraudulent contractor should be prepared for a long and arduous process. They should also consult with an attorney to understand their rights and options and to develop a sound legal strategy.
In addition to legal action, homeowners may also explore other dispute resolution mechanisms, such as mediation or arbitration. These alternative dispute resolution methods can often be faster, less expensive, and less stressful than traditional litigation.
However, it is important to carefully evaluate the pros and cons of each dispute resolution method before making a decision. Homeowners should also seek legal advice to ensure that their rights are protected throughout the dispute resolution process.
The Coburns’ story serves as a testament to the importance of community support in helping victims of contractor fraud recover from their experiences. When homeowners are scammed out of their money and left with incomplete work, it can be a devastating blow. The support of family, friends, and neighbors can provide much-needed emotional and practical assistance.
Community organizations can also play a vital role in supporting victims of contractor fraud. These organizations can provide resources such as legal assistance, financial counseling, and emotional support groups. They can also help victims navigate the complex process of filing complaints, pursuing legal action, and rebuilding their lives.
The Coburns have expressed their gratitude for the support they have received from their community and encourage other victims of contractor fraud to seek out these resources. By working together, we can create a more supportive and resilient community for those who have been affected by contractor fraud.
The Coburns’ experience has also sparked a broader conversation about the need for greater financial literacy among homeowners. Many homeowners are not aware of the risks associated with paying contractors upfront or of the importance of having a written contract that clearly outlines the scope of work, payment schedule, and other key terms.
Financial literacy programs can help homeowners develop the knowledge and skills they need to make informed decisions about home improvement projects. These programs can cover topics such as budgeting, saving, investing, and managing debt. They can also provide information about consumer protection laws, contractor licensing requirements, and dispute resolution mechanisms.
By improving financial literacy among homeowners, we can empower them to make sound financial decisions and to protect themselves from fraud and scams.
The Coburns’ story serves as a reminder that the pursuit of justice can be a long and winding road. Even when victims of contractor fraud are successful in obtaining a judgment against a fraudulent contractor, it can be difficult to collect the money they are owed.
Contractors who engage in fraudulent practices often have assets hidden or transferred to avoid paying judgments. They may also declare bankruptcy to discharge their debts.
Homeowners who are seeking to collect a judgment against a fraudulent contractor should be prepared for a challenging and potentially lengthy process. They should also consult with an attorney to explore their options and to develop a strategy for maximizing their chances of recovery.
Despite the challenges, it is important to pursue justice and to hold fraudulent contractors accountable for their actions. By doing so, we can send a message that fraudulent behavior will not be tolerated and that consumers deserve to be protected.
The Coburns’ experience has also highlighted the role of media coverage in raising awareness about contractor fraud and in holding fraudulent contractors accountable. When the media shines a light on these cases, it can help to deter others from engaging in similar behavior and to empower victims to come forward and seek justice.
The media can also play a valuable role in educating consumers about the risks of contractor fraud and in providing tips for avoiding scams. By providing accurate and informative coverage, the media can help to create a more informed and vigilant consumer base.
The Coburns have expressed their gratitude for the media coverage they have received and believe that it has helped to raise awareness about their case and to generate support from the community.
The Coburns’ journey serves as an inspiration to others and a reminder that even in the face of adversity, it is possible to make a difference and to create a more just and equitable world.
